Privacy Policy
🔐 Privacy Policy – Outstanding Brick Service
Last Updated: July 2025
At Outstanding Brick Service, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, enquiry forms, or advertising platforms such as Facebook and Instagram. We are committed to transparency, security, and respect for your rights.
📄 1. Introduction
Outstanding Brick Service is a family-owned and locally operated bricklaying business based in Sydney. We specialise in bricklaying for residential and commercial projects, including new builds, extensions, retaining walls, repairs, and custom features. In the course of providing our services, we may collect personal information from clients, prospects, and website visitors. This Privacy Policy outlines our commitment to safeguarding that information.
🗂️ 2. Information We Collect
2.1 Personal Details
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Full Name
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Email Address
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Phone Number
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Property Address or Suburb
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Preferred Contact Method
2.2 Project Information
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Type of brickwork or service required
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Estimated timeline or urgency
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Notes or preferences submitted through our forms
2.3 Technical & Usage Data
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IP address
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Device type and browser
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Pages viewed on our website
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Referral source (e.g., Google search or Facebook ad)
2.4 Meta Lead Ads Submissions
When you submit a form through Facebook or Instagram, we collect the pre-filled and user-submitted fields, including name, contact information, and bricklaying needs.
🎯 3. How We Use Your Information
We use your data to:
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Respond to enquiries and quote requests
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Schedule site inspections or consultations
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Send updates, offers, or follow-ups (only if you’ve opted in)
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Improve our services and website performance
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Meet any legal or compliance requirements
👉 We do not sell or rent your personal data to third parties.
🤝 4. Legal Basis for Processing
We process your data under the following legal bases:
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Consent – when you submit your information voluntarily
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Contract – when information is needed to fulfill services
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Legitimate Interest – to improve customer service and marketing
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Legal Obligation – where we are legally required to retain information
🔐 5. Data Sharing & Disclosure
Your information may be shared only with:
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Outstanding Brick Service staff involved in quoting or project delivery
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Trusted third-party services (e.g., Google, Meta, CRM tools)
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Website, analytics, and marketing providers acting on our behalf
👉 We do not share your data with unrelated third parties for external marketing purposes.
🛡️ 6. Data Security
We take your privacy seriously and protect your data through:
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Encrypted website (HTTPS)
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Secure form submissions
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Password-protected internal systems
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Limited access to authorised personnel only
If a data breach occurs, we will notify affected users and authorities as required.
👤 7. Your Rights & Choices
You have the right to:
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Access the personal data we hold about you
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Correct or update inaccurate information
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Request deletion of your data (where legally permitted)
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Withdraw consent to communications at any time
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File a complaint with the OAIC or other regulator if necessary
To exercise your rights, please contact us using the information below.
🌐 8. Cookies & Tracking Technologies
We use cookies and tracking tools like Facebook Pixel and Google Analytics to:
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Understand visitor behaviour
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Improve website speed and performance
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Measure and enhance ad effectiveness
👉 You can disable cookies through your browser settings at any time.
🔗 9. Third-Party Services
When you interact with Outstanding Brick Service through third-party platforms, their privacy policies also apply. We recommend reviewing the following:
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Meta Privacy Policy
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Google Privacy Policy
✏️ 10. Changes to This Privacy Policy
This policy may be updated from time to time. The latest version will always be available at:
Use of our services after updates indicates your acceptance of the new policy.
📬 11. Contact Us
For any questions, concerns, or privacy requests, please contact:
📧 Email: mohamedabdin391@gmail.com
📞 Phone: 0426 835 596
🌐 Website: www.outstandingbricklaying.com.au